Board of Public Utilities will hold a public meeting to investigate operations of Altice USA


The State of New Jersey Board of Public Utilities (BPU) will hold a public meeting to investigate the operations of Altice USA in New Jersey at 10 a.m. March 16.

On Feb. 17, the BPU, after review of various complaints from municipal and government officials requesting an investigation and intervention in this matter, found that there is sufficient cause to convene a public hearing to afford both the officials and Altice customers the opportunity to voice their concerns about the services received from Altice; as well as afford the company the opportunity to respond to these concerns before determining what corrective action may be warranted and should be taken in this matter.

Comments on this matter may be filed either at [email protected] or filed electronically through the board’s External Access Portal upon obtaining a MyNewJersey Portal ID. Once you establish a MyNewJersey account, an authorization code is required which you can request by emailing the NJBPU’s IT Helpdesk at [email protected]. For more information, consult NJBPU’s e-Filing FAQs.

Comments may be filed in either Word or PDF formats and should include in the subject “In the Matter of Request for an Investigation into the Operations of Altice USA in New Jersey, Docket No. CX21020139” along with the name of the commenter and the company or organization.

Comments must be received on or before 5 p.m. March 23.

These comments are considered public documents for purposes of the State’s Open Public Records Act. Commenters may identify information that they seek to keep confidential by submitting them in accordance with the confidentiality procedures set forth in N.J.A.C. 14:1-12.3.

Persons interested in attending the meeting who require special accommodations because of disability should contact the Office of the Secretary of the Board at 609-292-1554 at least one day prior to the meeting date so that appropriate arrangements can be made.

To join the meeting, registration is required by visiting